Carpet Care

Regular Maintenance

Regular cleaning will extend the life of a carpet and maintain its appearance. Vacuum clean regularly and thoroughly, which removes gritty dirt that can damage fibres.
Try to deal with spillages as soon as possible, preferably the moment they occur.

Periodic Cleaning

When the carpet or rug reaches the stage where it could do with a really good clean you can either do it yourself or call a specialist carpet cleaning company.
If you are considering cleaning the carpet or rug yourself make sure to only use Woolsafe approved products. Look for this mark on the bottle or package.
Woolsafe approved carpet care products have been independently and scientifically tested and are safe and effective for cleaning all types of carpets and rugs.

General Rules for Spot Removal

Soak up liquids with white kitchen roll, tissues, toilet roll or a clean cloth.
Scoop up or scrape off solids.
Try to identify unknown spots prior to treatment, if unsure, use a solvent first.
Always work from the edge of the spot inwards.
Blot, do not rub.
Use small quantities of spot remover at a time, applied to a cloth, NOT directly to the spot: work into the spot with a small, soft brush or sponge.
Take care with applying solvents to bitumen backed carpet tiles.
When using solvents always ensure there is plenty of fresh air ventilation.
Always thoroughly rinse out water based spotters with clean water.
Dry the spot, if possible, with a hair dryer.
Housekeeping Tips for Carpets and Rugs

Entrance or Walk off Mats

The use of entrance mats at all outside entrances to the house is highly recommended, as they will significantly reduce the rate at which the carpet will soil. They should be of adequate size to allow street dirt to be removed from shoe soles and must be cleaned regularly themselves.

Protective Treatments

Many carpets come with a protective fibre treatment to reduce problems with staining and soiling. These treatments while effective in many ways, are not bullet proof and will eventually wear off. Quick response to spills and regular cleaning is still required.
Carpets that have no protector applied by the manufacturer can be treated after installation on the floor by a Woolsafe accredited carpet cleaning company.
Beware of products claiming to be safe on all fibres, including wool. It might be true, but if it does not have the Woolsafe mark, it is not endorsed by most carpet manufacturers!
Never use detergents such as washing up liquids, soaps or other cleaners recommended for general house hold use. Although they may clean the carpet satisfactorily they will almost certainly cause problems such as rapid re soiling, colour bleeding or other damage to the pile or backing of the carpet.
It is best to engage the services of a professional carpet and upholstery cleaning company. To get a really expert job done entrust the work to a Woolsafe accredited carpet cleaning company. These companies are fully trained, have been in the business for a considerable length of time, are members of one or more recognised professional trade associations related to the cleaning industry.

Treatments

• Blot with white kitchen roll or paper tissues.
• Vacuum clean.
• Cold water.
• Warm water.
• Woolsafe approved carpet shampoo solution (diluted)
• Woolsafe - approved spot remover for water based stains.
• Woolsafe approved spot remover for greasy/oily stains.
• Absorbent paper or paper tissue and hot iron.
• Chewing gum remover or acetone.
• Rub with a coin.
• Rub gently with coarse sand paper.
• Easy Spots